Central Florida Auto Glass — Common Questions Answered
Find answers to the most common questions about windshield replacement, chip repair, ADAS recalibration, insurance coverage, and mobile service scheduling.
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Windshield Replacement
A chip can usually be repaired if it is smaller than a quarter and not in the driver’s direct line of sight. A crack longer than 6 inches, damage at the edge of the glass, or damage in the driver’s critical viewing area typically requires full replacement. If the damage has penetrated both glass layers or cracks are spreading in multiple directions, replacement is the safe and correct next step.
Most replacements take 60 to 90 minutes on-site. After installation, the urethane adhesive needs time to cure — we recommend waiting at least an hour before driving, and avoiding high-pressure car washes for 24 to 48 hours. We give you specific guidance based on your vehicle and the service conditions.
Yes — we are a fully mobile service. We schedule appointments at your home, workplace, or another safe and accessible location in Central Florida. No shop drop-off is required for most services.
We use OEM-equivalent or OEM glass depending on the vehicle and the service requirements. For vehicles with ADAS cameras, we use glass that meets the optical clarity standards required for proper recalibration. We discuss your options when setting up the appointment.
In most cases yes — replacement glass is spec-matched to your vehicle. Color tint, acoustic properties, and features like heated wipers or defroster zones should be preserved. If your vehicle has a heads-up display zone, we account for that when sourcing the glass.
Many modern windshields have rain sensors, lane cameras, or ADAS cameras mounted near the glass. These require careful handling during replacement and, in most cases, recalibration afterward. We handle these vehicles regularly and account for the calibration requirement as part of the service process.
Chip & Crack Repair
Most chips smaller than a quarter can be repaired, especially if they are not in the driver’s direct line of sight and not at the edge of the glass. Cracks longer than a few inches are typically not repairable — the structural integrity is already compromised. We assess the damage and give you a straight answer before recommending any service.
Short cracks up to about 6 inches may be repairable depending on location, depth, and whether the crack has reached the edge of the glass. Longer cracks, cracks with multiple branches, or cracks that have been exposed to moisture for an extended time usually require replacement instead of repair.
Yes — temperature changes, road vibration, and pressure from driving cause chips and cracks to spread over time. A repairable chip today can become a full replacement job within days or weeks if left untreated. Getting it assessed quickly is the best way to preserve your repair options.
Most chip repairs are completed in 20 to 30 minutes on-site. The process involves injecting resin into the damaged area and curing it with UV light. You can typically drive immediately after — just avoid washing the windshield for a few hours.
A properly done chip repair significantly reduces the visibility of the damage. In most cases the repaired area becomes much less noticeable, especially at an angle or from a distance. The goal is structural repair first, cosmetic improvement second. We give you a realistic expectation based on the specific chip before we start.
Many comprehensive insurance policies in Florida cover chip repair at low or no cost to you. Coverage details depend on your carrier and policy. We can help you check your coverage before scheduling. Repair is almost always less expensive than replacement, so insurers often prefer it when the damage qualifies.
ADAS Recalibration
ADAS stands for Advanced Driver Assistance Systems — the cameras and sensors that power features like lane departure warning, forward collision alert, automatic emergency braking, and adaptive cruise control. Most of these systems use a camera mounted at or near the windshield. When the windshield is replaced, the camera’s position shifts slightly, which means the system needs to be recalibrated before it will function correctly again.
Not every vehicle has ADAS, but most vehicles built after roughly 2015 to 2018 do. Whether recalibration is required depends on your specific make, model, and year. We check this before scheduling so you know what to expect before the appointment. If your vehicle requires recalibration, we handle it as part of the service.
Common indicators include features like lane keep assist, automatic emergency braking, blind spot monitoring, or adaptive cruise control listed in your features. You may also see a camera housing near the rearview mirror mounting point on the windshield. If you are not sure, call or text us with your year, make, and model and we can check for you.
The driver assistance features that rely on the windshield camera may not function correctly — they could give false alerts, fail to alert when needed, or become disabled entirely. This is a safety concern for anyone relying on those systems. Most vehicles will display a dashboard warning after windshield replacement to indicate recalibration is required.
Recalibration typically adds 1 to 2 hours to the total service time, depending on the vehicle and the type of calibration required. We give you a time estimate before the appointment so you can plan accordingly.
In most cases yes — if your comprehensive policy covers the windshield replacement, ADAS recalibration is typically covered as part of the same claim. Coverage can vary by carrier and policy, so we verify this when helping you navigate the claim process.
Get a quote online in a few minutes, or call and we’ll answer any question before you decide.
Insurance & Claims
Florida law generally requires that comprehensive auto insurance policies cover windshield damage. Under Florida Statute 627.7288, insurers must provide coverage for glass damage without requiring a deductible, if you have comprehensive coverage that includes glass. Coverage terms vary by carrier and policy, so checking your policy or calling us to help verify is always the right first step.
Under Florida’s glass coverage law, many comprehensive policies provide windshield replacement at no deductible to the insured. This depends on your specific policy and carrier. If your policy qualifies, you typically pay nothing out of pocket for the replacement itself. We can help verify this when you schedule.
You have the right to choose your own licensed auto glass shop in Florida. Insurance companies cannot legally require you to use a specific vendor. If an insurer’s preferred shop is mentioned, you can decline and choose Proset or another licensed provider instead.
Glass claims under comprehensive coverage are generally considered not-at-fault claims and in most cases do not affect your premium or driving record. Policies and carriers vary, so checking with your insurer directly before filing is a reasonable step if rate impact is a concern.
You can usually file a glass claim by calling your insurer directly or through their mobile app. You will need your policy number, vehicle information, and a description of the damage. Alternatively, contact us and we can guide you through the process and help you understand your coverage before you file.
Most insurers ask for your policy number, vehicle year, make, and model, a description of the damage (chip, crack, full break), and the approximate date or location when the damage occurred. Having your vehicle identification number (VIN) available can also speed things up.
Their recommendation is just that — a recommendation. You are legally entitled to choose your own licensed glass shop in Florida. Proset Auto Glass is fully licensed (FDACS AA-0014551) and works directly with major insurance carriers. Let us know which carrier you are using and we will handle the coordination.
Insurance approval for glass claims is often same-day or within one to two business days. Once approved, we can typically schedule the service within a day or two depending on part availability. The replacement itself takes 60 to 90 minutes on-site.
Scheduling & Mobile Service
We cover a broad area of Central Florida including Orlando, Sanford, Lake Mary, Apopka, Altamonte Springs, Longwood, Winter Park, Oviedo, Kissimmee, St. Cloud, Celebration, Casselberry, DeBary, Deltona, and surrounding communities. If you are not sure whether we serve your location, call or text with your zip code and we will confirm.
Yes — a parking area at your workplace is one of the most common service locations we use. We schedule around your availability. As long as there is a safe and accessible place to work near your vehicle, we can handle the appointment there.
You can get started by submitting a quote request on this site or by calling or texting us directly at (407) 653-2775. Include your year, make, model, and a description of the damage so we can confirm the right service and parts before scheduling.
Have your vehicle accessible in a safe, open location. If using insurance, have your policy number and any claim information ready. If paying out of pocket, we confirm pricing in advance so there are no surprises on the day of service.
We monitor weather for each appointment and contact you if conditions are not suitable. Light rain does not always prevent chip repairs, but full replacements require dry conditions for proper urethane curing. We reschedule without hassle if weather is a factor.
You or a trusted adult should be present at the start of the appointment to confirm vehicle access and review the work plan. For longer services, you do not need to watch the entire process. We check in with you when the work is done before we leave.
Same-day service is sometimes available depending on part availability and schedule. Contact us early in the day if you need urgent service and we will do our best to accommodate. Parts for less common vehicles may require a day or two of lead time.
Side & Rear Glass
Yes — we replace side door glass, vent windows, quarter windows, and other non-windshield glass for most makes and models. Door glass replacement is a common service, particularly after break-ins or vandalism incidents.
Yes. Rear windshield (back glass) replacement is a service we provide. Many rear windshields include a defroster element — we take care to preserve that functionality during replacement. If your rear glass has an integrated third brake light, we handle that as part of the process.
Tempered side glass is designed to break into small, relatively safe pieces rather than large sharp shards — which means it can shatter suddenly from impact, thermal stress, or even small chips near the edge. Break-in damage is the most common cause we see. If the glass has shattered inside your vehicle, we can assess and replace it at your location.
We clear glass from the door area and immediate work zone as part of the replacement. For thorough interior cleanup, especially if glass has reached vents, seats, or floor areas, a professional detail service after the glass work is the right next step. We give you an honest assessment of what we can address on-site.
Most side or rear glass replacements take 45 to 75 minutes. Certain door glass requires additional steps to access (removing interior door panels), which can add time. We give you a time estimate when you schedule based on your specific vehicle.
Warranty, Payment & Support
Yes. We stand behind our work. Our windshield replacements include a warranty covering installation defects including water leaks, wind noise issues, and workmanship. The glass itself is covered by the manufacturer’s warranty. We walk you through the specific terms when you schedule your service.
We accept major credit and debit cards. For insurance work, we bill the carrier directly when coverage is confirmed. For out-of-pocket work, payment is collected at time of service. We confirm pricing before the appointment so there are no surprise charges.
Proset Auto Glass is licensed by the Florida Department of Agriculture and Consumer Services. Our license number is AA-0014551. You can verify this through the FDACS licensing portal if needed.
Contact us directly. If there is an installation issue — a leak, wind noise, or visible defect — we come back and make it right. We are a local, owner-operated business and our reputation matters more than any single job.
We work on most domestic and foreign passenger vehicles, trucks, SUVs, and vans. For specialty vehicles, classic cars, or commercial fleet vehicles, contact us first so we can confirm part availability and service suitability before scheduling.
Proset Auto Glass is an established Central Florida mobile auto glass service licensed by FDACS. We are locally operated with a focus on doing the job right and standing behind our work. For detailed background questions, the best path is a direct conversation — call or text us at (407) 653-2775.
We are a local, mobile auto glass service covering Central Florida. Call or text with your year, make, model, and damage description and we will point you to the right next step.